AltiGen Training

Please click on the links below for instructions or videos. If you don’t see what you are looking for, feel free to open a service request or call!

For Agent training, please watch the Maxcommunicator videos first for a more complete training experience. For Maxsupervisor training, watch both MaxCommunicator and MaxAgent training first. It will take some time but is well worth it!

Phone / Handset Shortcuts Instructions

Alti-Console Manual

Training Videos